Checking People In and Out at the Door
11 min
this is the screen your staff use at drop off and pickup it works on a phone, a tablet or a desktop for turning attendance on, see check in and check out docid\ z6sqk0mgeuvk8fsnlkn h for setting up who is allowed to collect each camper, see approved pickup people and pickup pins docid\ nrjqwveaxyhdrnre brbw getting into check in mode when a check in window is open, staff with attendance access see a green bar across the top of regpack staff who log in while a window is open also get a short reminder which sessions are running, when the window closes, and how many people are expected check in mode check in mode shows the following a running count of the day so far how many are here now, out, excused, and not yet arrived a 4 digit pickup pin field , always visible, with find pickup person underneath it last actions a feed of what just happened, each entry showing the time, who it was, and which staff member did it open the full roster goes to the day view if you need to work down a list rather than take people as they arrive scanning needs a camera use a phone or tablet for that the pin opens the exact same release screen every approved pickup person has their own pin who's allowed today once a code or pin is entered, the screen shows only the people approved to collect that camper today not everyone who has ever been added if nobody appears, you'll see one of three messages, because each one means something different nobody is expected today this family hasn't set up any approved pickup people yet this specific person isn't approved for today confirming by face, not by code each approved person appears as a card with their photo, their relationship and their phone number staff tap the card to confirm matching the person in front of them to their photo, rather than trusting a code alone when someone isn't on the list if someone who isn't approved arrives, the screen names them directly for example, "jordan lee is not authorized to pick up today and therefore not shown" with a link to expand and, if appropriate, tap authorize for today that adds them to today's approved list on the spot, in front of the family important authorizing someone this way lasts for today only it never becomes a standing permission from the roster rather than the door screen, other someone not on this list asks who took the camper and who approved it, and requires a photo that stays with the record when nobody who can help is around if none of the approved people are present, tap none of the above this opens a screen with the account holder's name, phone number and email, along with where that contact information came from, so your staff always know exactly who to call kiosk mode if you keep a tablet at your check in desk, kiosk mode keeps it on the scanner when a valid code is scanned, staff see a two second confirmation of who was released, to whom, and at what time, then the screen returns to scanning so the line keeps moving a phone's regular camera app can also scan a code the built in scanner is an extra option, not a replacement what the family sees if check in and pickup emails are on, the family is emailed at both ends, and the pickup message names who the camper was released to you can see exactly what was sent on the camper's card, under the attendance tab, in the notifications sent panel