Transaction types - Authorized, Captured, Approved, Canceled, Failed, Refunded, Etc.

the payments tab for the project shows all transactions for all users the payment tab in the user's side panel shows that user's approved transactions, future scheduled payments, and any purchase protection payments screenshot 2023 12 07 124039 png each approved payment is listed separately if there are multiple attempts to collect on a payment all attempts with their status and errors are connected with the approved attempt and can be displayed by clicking red number there are a few types of transactions, described below approved the payment went through authorized user issued a payment in the previous 24hrs authorized payments are captured automatically after 24hrs an admin can cancel or capture the payment during this time if they'd like to prevent the charge from going through, or charge the user immediately canceled the payment was canceled by an admin on the back end prior to being captured there are no processing fees incurred if a transaction is canceled https //help regpack com/managing user payments on the backend capture charge the user now for an authorized transaction https //help regpack com/managing user payments on the backend chargeback the user issued a one sided cancelation of the payment the original payment will show as "submitted " https //help regpack com/what is a chargeback declined the financial institution declined to transfer funds after the transaction was initially approved failed payment failed after initial approval future the user is on an autobill plan, and this is a future bill date overdue the user is on an autobill plan, and the bill date has passed but the user has not paid yet pending the payment has been submitted/captured but has not been approved yet https //help regpack com/how payment processing works in regpack refunded an admin returned the user's funds to their original payment method https //help regpack com/managing user payments on the backend submitted the initial payment status is submitted when the transaction has declined, is canceled, refunded, or a chargeback is issued https //help regpack com/payment processing error explanations