Owners can click the "Purge User" button to delete a user's account. This purge will permanently erase the user's data, payment and order history, and the username and password associated with that account.

Purging user data is permanent and immediate, and this information CAN NOT be restored from any backup sources. Please use caution before moving forward.

The system will require you to enter your password in order to continue. Once your password is validated, the action will be completed.Important Note: Purging a head unit account will purge ALL connected sub-unit accounts. The warning above applies to sub-unit accounts as well.

In User Management, search for the user you'd like to purge and click their name.

Click the "Info" tab on the user panel. At the bottom left side of the user panel, click the  "Purge User" button.

Review the warning message and confirm that you'd like to purge the user. 

Enter your admin password to complete the purge.

How to Filter by Form Fields

How to Purge a User Record

How to Search for a User

Regpack Help Center

Regpack Help Center (currently in production)

Zapier

Untitled

Quickbooks Integration

Activating Regpack Integrations

Managing Triggers for Forms, Autobill, and Emails

Product Triggers

automation_using_regpack_triggers

Allowing Returning Users to Add More Products

Autobill | Overview

Anonymous Forms and Anonymous System

Copy Project Tips - Edit Your Copied Project

Create a New Project or Copy a Project

Create a New Project FAQ

Discount Types

Form Management | Fields

Form management overview

Form Management | Payments and Orders

Form Management | Presentation Options

Form Management | Widgets

Forms Module Overview

Getting Started with Regpack

How to Edit Your First Project

How to request assistance building a project

building_in_regpack

How to File a Purchase Protection Claim

Purchase Protection Overview

Purchase Protection Terms and Conditions

Registrant Purchase Protection FAQ

configuring_purchase_protection

How to Run Attendance Reports

Managing User Reports in Regpack

Report Types in Regpack

Reports Module Overview

creating_and_exporting_reports

How to Create a Product Catalog

Multi-Entry Points

Project Settings | Appearance Tab

Project Settings | Embedding Tab

Project Settings | General Tab

Project Settings Module Overview

Project Settings | Payments Tab

Project Settings | Registration Tab

Sandbox Payments and how to Test Payments

fine_tune_project_details

Managing Discount Products

Assigning Products to Admins

Bulk Product Tools

Create, Edit, and Delete Products in Regpack

How to Close a Session

How to Prorate a Session

How to Run Sales Reports for Your Products

How to Set Up a Discount Code

Managing Session Based Products

Product Management | Overview

Product Management Tools

Project Settings | Product Settings Tab

Quota Options

managing_your_inventory

How do I collect donations on my website?

How to create a survey

How to Let Users Determine Product Amount | Merchandise Products

Sub-Unit Login

regpack_recipes

Create and Trigger a New Email

Email Management Module Overview

Managing Email Categories

Managing Emails in Regpack

Sending Emails to Users

setting_up_notifications

Setting Up Your Project

Autobill Management Module Overview

Using Regpack to Understand and Project your Future Revenue

automated_billing_installment_plans

How Payment Processing Works in Regpack

How to Save CC/ACH Payment Options as an Admin

How to Set Up Your Merchant Account

Manual Payments

Payment Communication and Financial Contact

Payment FAQ

Payment Processing Error Explanations

Payment Reports

Payment Snapshot

Payments Overview

Payout Reporting in Regpack

Processing Electronic Payments as an Admin

Refunds and Cancellation FAQ

Transaction types - Authorized, Captured, Approved, Canceled, Failed, Refunded, Etc.

What is a Chargeback?

understanding_payments_in_regpack

Overseeing Payments

Admin License Types and Access Levels

Bluesnap | Overview

Regpack Service Agreement and Data Processing Agreement

Understanding Regpack Payment Terms and Licensing Policy

billing_questions

Admin Management Module Overview

Inviting and Editing Admin Licenses

Regpack Account Owner

Resetting Your Regpack Password or Username

managing_admin_licenses

Managing Your Account

Filter Overview

How to Create a Saved Filter

Search for a User using Payment Information

Utilizing the Search Bar in User Management

finding_users

Add Forms to a Specific User

Adding a new sub-unit on the front end

Adding Comments to Users

Assign a Status to a Specific User or Multiple Users

Assigning Users to an Admin

Download a User's Application

How can I find the email my user registered with?

How do I add new users in the back end?

How to Edit a User's Cart

Managing a Specific User Account | Overview

Managing User Payments on the Backend

Managing Users in Bulk | Overview

Troubleshooting a Duplicate Registration

Troubleshooting User Log In Issues

User Management Overview

User Status Overview

Managing Users

API Terms of Service

Styling my Regpack Project

integration_with_regpack

Create Test Users

Embedding Regpack into your website

Going Live with Regpack

steps_to_going_live

Going Live

How do I delete a project?

Google SSO

How do I move applicants from one project to another?

How to add images, gifs, and videos to emails, form fields, and products

How to Switch to Another Project

What is User Information Porting? (Forms Filled Out Automatically When You Copy a Project)