When working in the backend admin side of your Regpack project, you can log out at any point, no matter which module you are working in. We recommend logging out of your Regpack account if you are working on a shared or public computer.
To log out, locate your admin name on the page you are viewing. You will see it at the bottom left corner of your webpage.
Once you click your name, a prompt will appear, asking if you wish to “Logout” or “Edit Profile.” From here you can update your password or easily log out of your account.
Regpack Login Security
Note: When you log in to your Regpack admin account, you may be prompted to enter a security code, which is sent to the email address associated with your admin account. If you don’t see the code arrive in your inbox, check your spam folder.
The security code is valid for 10 minutes, afterwards, it will expire and invalidate. You’ll need to request a new code if that occurs. If the code you copy and paste from the security email within 10 minutes of requesting appears as invalid, double-check that you have the most recent code that has been sent, as sometimes the “send code” button is clicked more than once.
These security measures are in place to protect your admin account, your organization’s data, and your users’ data. These protocols are no different than similar login procedures at your bank or other secure online accounts.
If you continue to encounter issues, please reach out to our Support Team, either through the Help section in your project or directly by emailing firstname.lastname@example.org.