Regpack’s payment terms and license conditions are designed to ensure seamless access to the platform while maintaining transparency. Admin License Types and Access Levels are detailed here. Below is a detailed guide to help you understand these terms.
Payment Terms
Payment Timing
- Payment is due upon opening an account and at the time of renewal.
Installment Plans
- Only pack subscriptions are eligible for installment plans.
- Account balances must be paid in full by the due date to maintain access to Regpack.
License Validity
- Licenses are issued for terms of either 12 or 24 months.
Automatic Renewal
- Licenses automatically renew at the end of their term unless canceled.
Cancellation Policy
- To prevent automatic renewal, license holders must provide written notice at least 30 days before the renewal date.
- Cancellation requests can be processed by sending in inquiry email to support@regpacks.com or going to Settings --> Billing --> Cancellation Request.
- Due to the sensitive nature of the data collected, Cancellation Requests must be submitted by an Account Owner, or a confirmed officer of the organization.
- Incomplete Cancellation Request Forms will be considered invalid.
Fee Adjustments
- Regpack reserves the right to adjust license fees once per calendar year with 30 days’ notice.
General Billing Terms
Pack(s)
A Pack of Licenses refers to a bundled offering of multiple licenses under a single agreement. Each license grants specific rights to access Regpack features and tools as outlined in the subscription plan.
Included Licenses and Features:
- Admin License(s)
- Specialized License(s)
- Premium Features and/or Functions
- Advanced Reports and Analytics
Conditions:
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Allocation and Assignment:
- Licenses must be assigned to specific authorized users.
- Reassignment or reallocation of licenses must comply with outlined terms.
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Non-Transferability:
- Licenses are non-transferable and cannot be shared among users unless explicitly permitted by Regpack.
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Term and Renewal:
- Packs are subject to the same term and renewal provisions as the overarching agreement.
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Additional Licenses:
- Additional licenses may be purchased by upgrading packs.
Client Responsibility:
- Clients must ensure all assigned users comply with this agreement.
- Misuse or unauthorized sharing of licenses may result in suspension or termination of access.
Admin License(s)
Access and Permissions:
- Admin licenses allow access to the administrative portal to:
- Manage user accounts.
- Assign license roles and permissions.
- Configure platform settings and integrations.
- Facilitate billing and payment processing.
- Access user payment data, financial analytics, and reports.
Conditions:
- Admin licenses are issued solely to the client or their authorized representatives.
- Misuse of the Admin License, including unauthorized access or actions beyond the intended scope, may result in suspension or termination of the license.
Account Access Notes
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Client Responsibility:
- Licensees’ access is determined by client-assigned features and permissions.
- Clients are fully responsible for actions taken by their authorized users.
- Regpack is not liable for malicious actions, data loss, or damages caused by authorized users, including password sharing or negligence.
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Simultaneous Usage:
- Licenses cannot be used simultaneously on multiple devices or by multiple individuals.
- Simultaneous access attempts will result in immediate expulsion.
- Multiple expulsions may lead to permanent license termination.
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Billing Information:
- Clients can review current billing and cart items by navigating to the Billing section of their Regpack account.
- For further information, contact support@regpacks.com.
By understanding and adhering to these terms, clients can ensure uninterrupted access to Regpack’s services while maintaining compliance with licensing agreements. For additional assistance, reach out to our support team.