Click on the autobill snapshot
Click on settings --> autobill or settings --> payments to view the autobill snapshot
Click on overdue to view users with overdue payments
Filter for users with overdue payments
In User Management click search --> payments and autobill --> autobill --> payment overdue --> done
Click the arrow beside share this filter to add additional search conditions, such as "on autobill without a payment method." No payment method on file is the most common reason for overdue installments.
All about the autobill snapshot
Autobill conditions and blocks (how to search for multiple conditions at once)
How to create an autobill plan