When your applicants are on autobilling plans that are product-category-specific, the payments they make will by default pay for all of the items outside of the plan first, and then the products within the plan second (since they will continue making payments for this product). Although this is something typically you would not need to adjust, we give you the option to make the payment count towards the products associated with the payment plan first if desired.
Adjusting Autobill Plan Settings
- First make sure you are on the Autobilling page. Head to Settings -> Autobill.
- Click tools at the top of the page, and then click General Settings
- Click the toggle next to “Balance outside of plan is paid last” to toggle it “on”.
- Make sure to click save once you are done!
