Trigger Emails to Waitlisted Users

The "Waitlisted" trigger condition will automatically send emails when a user has been added to the waitlist for a product.

• This trigger can be used to automatically send emails to the user.

  • In the body of the email, you can add text so users can be informed they are added to a waitlist, and when they can expect to hear back on the potential spot.
    
    

• This trigger can also be utilized to send an email to the admin(s) in your system to inform them that a product quota has been filled, and there are users still interested in signing up beyond its capacity.

To set up the "waitlisted" email trigger, go to settings --> Emails.

• You can choose to trigger an existing email or create a new email. 
• You can also create an additional email that will only send to an admin with tokens to identify the user and product waitlisted. 
• Hover over the email, and click trigger. Follow the steps here to choose your recipients.

• In the pop-up "Setup Email Trigger" window,  Select "Set Trigger Conditions".
• Click “Products / Services” --> navigate to the product that should have this email go out --> select "waitlisted" from the drop down menu --> Click "That's it, I'm finished".

Read more here about managing waitlisted users.