You can view the previous email communication sent to your users in Regpack. If the email was sent through the system – automatically or manually – there is a log of it, which you can view. This is useful if you need to verify that an email was sent.
Begin in the User Management section by selecting “Users”.
Use the search bar to find the specific user you want to view all of their email communications. You can search by name or filter for a group of users whose communication you’d like to view.
Once you have located the user(s) you are looking for, click their name. A side menu will appear on the right with user details. You can then click over to the “Emails” section.
From the Emails tab, you can view all emails sent to that user. Clicking on any of the emails will show you the email in full text. Click on the arrow (on the right) on any email to view or collapse the message.
Note: You can send a new email to this user simply by clicking “Send New Email”. You’ll see a pop-up with all of your created email templates, with the option to select the one you’d like to send to this user.
For more ways to send an email to users, see this article.