Types of Systems
There are two types of Regpack systems – Individual and Family systems. While most of the features are the same, there are some key differences:
This is designed so that a single user will fill out only one set of forms. This is commonly used for adult events, HR systems, Insurance enrollments, Travel programs, Training seminars.
This is designed so that a single head registrant can register themselves, but also add additional members/children under their registration and pay for them all at once. This is commonly used for camps, conferences and group events.
We work with payment processors that will seamlessly integrate the payments your users make into the system, resulting in an optimal experience for both you and your users. Payment FAQ here
We have a dynamic reporting system. Any information that is gathered by our system can be selected and entered into a report, which exports from our system as a spreadsheet or PDF. Click on any of the links below to see our instructional videos! All about reporting
You can automate your communication to specific user groups or manually send emails to individuals or groups. You can track the messages that have been sent to a user, and there are no limits to the number of email templates that can be created, or emails that can be sent. All about emails
Your initial project is built by a Regpack Project Manager. Upon your final inspection /approval of the build, you will take on full management of your system. Any questions after the project is live can be sent to firstname.lastname@example.org. Our support team strives to respond to emails within 24 hours (excluding weekends), and are happy to answer any questions you might encounter as you manage your system. Check out the rest of our help center
We have a bi-weekly feature release cycle. Most features began as suggestions by our clients, so we invite your suggestions. Please keep in mind that the timeline for the release of feature requests is determined solely by our development team. If a feature is a MUST HAVE then we can quote you the cost to include a specific feature into your project/account. Our bug fix release schedule varies according to the severity of the bug. This timeline is determined by development (typically this is based on testing cycles – since we test our bug fixes many times before release) Any feature suggestions should be sent to email@example.com.