Creating an email specific to a session and then sending it to the right people within Regpack is easy!
Trigger an email
You can create an email template and then trigger it to send when a user adds a session to their cart, is waitlisted for the session, deletes the session from their cart, or has paid for the session.
Navigate to Email Management (Settings -> Emails) to trigger the email template based on that specific session and the status.
Select the email you want to trigger, click the lightning bolt (to the left of the email name), and then click “Set Trigger Conditions”. Next, select “Products/Services” and locate the session you’d like to trigger the email for. Then select whether the condition is paid for, ordered, etc.
In the example above, every time a user adds the “morning session” to their cart, the email will automatically send.
Send an email to registered users in the session
If you’d like to send an email directly to everyone registered for the session, you can easily filter for those users and then send an email.
Simply head to User Management and click the orange “Tools” at the top right of the page. Select “View orders per product/session” and then select the session you’d like to email. A side panel will appear with the list of Orders for that session. Select some or all of the users (you can filter this list by all, paid, not paid, waitlisted, and not waitlisted) and then click “User Tools” and “Send email”. Select the template you’d like to send, and that’s it!
Here are additional resources for creating, sending, and triggering emails: