Super Admins and Financial Admins can add or remove a user's Autobill Plan from the backend of the system.
In User Management, search for the user that needs their autobill plan adjusted, and click the "autobill" tab in the side panel.
Inside the autobill tab, you can view the user’s autobill plans, payment due dates, and which installments have already been paid.
To change the autobill plan, click "Edit Autobill Plan"--> "Add Plan" or "Remove" beside the plans you'd like to add or remove --> "Add/Remove Plans" to update the user's account.