It's important to note that we don’t recommend deleting a user’s payment method, as it can create obstacles for processing payments and prevents Autobill from charging the user automatically based on their Autobill Plan.
Instead of deleting the payment method, learn how to replace the user's payment method on the backend.
Steps to Delete a Payment Method
- Click "Users" to go to "User Management"
- Search for the user whose payment method you want to delete
- In the user's side panel, go to the "Payments" tab
- Click "Process Payment" and select the balance amount to show the saved payment method
- Hover your mouse over the saved payment method and hit "Delete"